Azelienne – Exchange & Refund Policy

Every Azelienne piece is crafted with intention and inspected with care. As part of our boutique philosophy, all purchases are considered final sale – we do not accept exchanges or returns except in the rare case of:

A manufacturing defect
An incorrect item being sent.

If receive a Defective or Incorrect item:

1. Email azeliennefashions@gmail.com within 48 hours of receiving your order. Include your order number, a description of the issue and clear photographs.
2. Once approved, you will be guided to return the item to our business address.
3. Upon confirmation of the defect or error, we will arrange a replacement or process a full refund.

Refunds

Refunds are issued within 7-10 business days after we receive and inspect the returned item.
All refunds are made to the original payment method.

Need help?

Contact us at azeliennefashions@gmail.com for questions related to refunds and returns.